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Contact Us

Our promise: We are here whenever you need us.

24/7 Support and Expert Assistance Services

Our Futurex support team is available 24x7x365, ensuring that our Solutions Architects address your toughest problems, giving you the confidence to operate our devices and cloud services worry-free. Our Xceptional Support experts assist with regulatory requirements, complex system integrations, and best practices for data security.

  • Free firmware upgrades for major and minor releases.
  • Deployment assistance for first-time customers.
  • Unlimited support time for covered organizations.

Prefer to email us directly?

Xceptional Support: support@futurex.com
Sales and proposals: sales@futurex.com
Careers: careers@futurex.com
Partnerships and alliances:
partners@futurex.com

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Corporate headquarters



Futurex Engineering Campus

864 Old Boerne Road
Bulverde, Texas, 78163 USA

Phone: +1 830-980-9782
Toll-free: 1-800-251-5112
Email: info@futurex.com

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Latin America and the Caribbean



Mexico City

Paseo las Américas #31, Piso 1
Col. Lomas Verdes 3ra Secc, Naucalpan de Juárez.
C.P. 53125

Email: info.lac@futurex.com

futurex regional offices

India and South Asia



Delhi

701-702
Logix City Center, Sector-32,
Noida-201301-India

Email: info.asia@futurex.com

futurex EMEA contact info

Europe, the Middle East, and Africa (EMEA)



United Kingdom

One Kingdom Street
Paddington Central
London W2 6BD, U.K.

Email: info.emea@futurex.com